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feedback or complaints?

Click below where you can find options to give us your feedback, recognise excellent service from our team, and find help if anything has affected your experience or enjoyment of our venues. We appreciate that sometimes things may not meet our high standards.

Business Enquiries

For business and general enquiries contact:

info@merkur-casino.com

01224 645273

Press Enquiries

merkur@sourcemc.co.uk

01133 801 644

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Office Address

61 Summer St, Aberdeen AB10 1SJ

Opening Times

Monday – Thursday: 6pm – 5am
Friday – Sunday: 2pm – 6am

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Gamble Responsibly

Gambling should be fun. If gambling is causing you a problem, contact BeGambleAware for confidential advice and support:

National Gambling Helpline 0808 8020 133

Website: www.begambleaware.org

MERKUR Casino UK is committed to ensuring that gambling is kept free from crime and disorder, ensuring gambling is conducted in a fair and open way and the protection of children and vulnerable adults.

MERKUR Bingo and Casino Entertainment UK Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 2630

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